Salesforce Summer '08 Brings Cloud Computing to the Enterprise and its Customers
Intel Embraces 'Listening' Model
Helping the Help Desk, the Intel Way
Creating Customer Communities: A Surgical Approach
Do Customer Communities Increase Revenues by Active Customers?
Customer communities do pay off!
Starfish Launches Online Community Panel in Asia
Is Research Fatigue a Myth? Communispace Study Finds Consumers Willing to Do More to Help Marketers
SuccessFactors’ OneVoice Program Unites Customers and Product Teams for Collaborative Innovation
Communicating the Voice of the Customer
Ingram Micro Taps Web 2.0 To Build Partner Relationships
Inovis, Small World Labs Partnership Combines Business Community Management with Social Networking Collaboration
Social Networks: How They're Turning CRM Upside Down (requires free registration)
Monitor Clipper Partners Fuels Growth of W2 Group, Provides Resources to Capital on Multi-Billion Dollar Web 2.0 Market Opportunity